Operation Socialist: The Inside Story of How British Spies Hacked Belgium’s Largest Telco

Ryan Gallagher, Operation Socialist: The Inside Story of How British Spies Hacked Belgium’s Largest Telco. The // Intercept, 13 December 2014. “Based on new documents from the Snowden archive and interviews with sources familiar with the malware investigation at Belgacom’s networks, The Intercept and its partners [Dutch and Belgian newspapers NRC Handelsblad and De Standaard] have established that the attack on Belgacom was more aggressive and far-reaching than previously thought. It occurred in stages between 2010 and 2011, each time penetrating deeper into Belgacom’s systems, eventually compromising the very core of the company’s networks.”

Snowden told The Intercept that the latest revelations amounted to unprecedented “smoking-gun attribution for a governmental cyber attack against critical infrastructure.”

The Belgacom hack, he said, is the “first documented example to show one EU member state mounting a cyber attack on another…a breathtaking example of the scale of the state-sponsored hacking problem.”

Publicly, Belgacom has played down the extent of the compromise, insisting that only its internal systems were breached and that customers’ data was never found to have been at risk. But secret GCHQ documents show the agency gained access far beyond Belgacom’s internal employee computers and was able to grab encrypted and unencrypted streams of private communications handled by the company….

Other similarly sophisticated state-sponsored malware attacks believed to have been perpetrated by Western countries have involved Stuxnet, a bug used to sabotage Iranian nuclear systems, and Flame, a spy malware that was found collecting data from systems predominantly in the Middle East.

What sets the secret British infiltration of Belgacom apart is that it was perpetrated against a close ally—and is backed up by a series of top-secret documents, which The Intercept is now publishing….

The Snowden documents show that GCHQ wanted to gain access to Belgacom so that it could spy on phones used by surveillance targets travelling in Europe. But the agency also had an ulterior motive. Once it had hacked into Belgacom’s systems, GCHQ planned to break into data links connecting Belgacom and its international partners, monitoring communications transmitted between Europe and the rest of the world. A map in the GCHQ documents, named “Belgacom_connections,” highlights the company’s reach across Europe, the Middle East, and North Africa, illustrating why British spies deemed it of such high value….

While working to assess the extent of the infection at Belgacom, the team of investigators realized that the damage was far more extensive than they first thought. The malware had not only compromised Belgacom’s email servers, it had infected more than 120 computer systems operated by the company, including up to 70 personal computers.

The most serious discovery was that the large routers that form the very core of Belgacom’s international carrier networks, made by the American company Cisco, were also found to have been compromised and infected. The routers are one of the most closely guarded parts of the company’s infrastructure, because they handle large flows of sensitive private communications transiting through its networks.